Americas Head of Workplace Planning (VP)
The Americas Head of Workplace Planning serves as a strategic advisor to senior business leaders, helping shape workplace solutions that enhance employee experience, support business objectives, optimize occupancy costs, and maximize the value of the firm's real estate investments. The role combines workplace strategy, client engagement, data analytics, and financial planning to drive informed portfolio decisions across the Americas. This role requires a thoughtful perspective on how the workplace continues to evolve to support changing business needs, coupled with a disciplined, data-driven approach to testing ideas, measuring outcomes, and scaling successful solutions across the portfolio.
Key Responsibilities
Senior Client Engagement & Workplace Strategy
- Partner directly with senior leaders across the firm to understand workplace challenges, business priorities, growth plans, and organizational needs.
- Advise clients on workplace solutions that balance employee experience, productivity, collaboration, compliance, and cost efficiency.
- Lead strategic workplace discussions, presenting options, tradeoffs, recommendations, and financial implications to executives and stakeholders.
- Facilitate decision-making on workplace investments, space allocations, portfolio optimization opportunities, and future workplace models.
- Serve as a trusted advisor on workplace trends, benchmarking, and emerging practices that can improve business outcomes.
Planning Leadership
- Lead and develop a team of workplace planning professionals responsible for occupancy planning, workplace strategy, and portfolio analytics.
- Drive an integrated planning approach across space, technology, security, and workplace experience functions.
- Establish governance processes for workplace requests, ensuring alignment on scope, schedule, budget, and strategic objectives.
- Coordinate with project management, engineering, security, facilities, hospitality, and technology teams to deliver workplace solutions effectively.
Data & Insights
- Leverage workplace data, utilization metrics, and portfolio analytics to identify opportunities and inform decision-making.
- Develop meaningful reporting that helps clients understand workplace performance, costs, and utilization trends.
- Translate complex workplace and occupancy data into actionable business recommendations.
- Identify and evaluate opportunities to improve space efficiency while maintaining an exceptional workplace experience.
Asset Improvement Strategy
- Develop business cases and evaluate workplace initiatives through both employee experience and financial lenses.
- Quantify the impact of workplace decisions on occupancy costs, capital investments, utilization, and long-term portfolio strategy.
- Partner with Finance, Corporate Real Estate, and business leaders to prioritize investments and optimize real estate performance.
- Support stay-vs-go analyses, location strategies, footprint optimization initiatives, and major workplace transformations.
- Oversee investment prioritization, and long-range capital and occupancy strategies.
Qualifications
- 12+ years of experience in workplace strategy, corporate real estate, occupancy planning, architecture, workplace consulting, or a related field.
- Demonstrated success advising senior executives and influencing complex business decisions.
- Strong financial acumen with the ability to develop business cases and communicate economic impacts of workplace decisions.
- Excellent presentation, stakeholder management, and executive communication skills.
- Proven ability to lead teams and drive cross-functional initiatives in a complex organization.
- Data-driven mindset with experience leveraging analytics to solve business problems.
- Strong problem-solving, negotiation, and change management capabilities.
- Ability to balance strategic thinking with execution in a fast-paced environment.