Transaction Banking Digital Product Manager

The Role:

We are looking for a Digital Product Manager – Associate to join our Transaction Banking division, focused on delivering innovative self-serve web capabilities for our corporate clients. In this role, you will assist in managing the development and optimization of digital features that enable clients to seamlessly manage their transaction banking needs, specifically in liquidity, account management, and information reporting areas. 

You will work closely with cross-functional teams including design, engineering, operations, and client-facing teams to enhance user experiences and deliver efficient, secure, and scalable digital solutions. 

Responsibilities:

• Define product requirements for self-serve web features, based on client feedback and corporate needs. 
• Document clear user stories and acceptance criteria to collaborate, direct, and inform Design and Engineering resources
• Support in creating and maintaining a detailed product roadmap that aligns with broader business goals.
• Participate in backlog grooming, sprint planning, and prioritization of features to ensure timely delivery of enhancements. 
• Collaborate with the UX design team to ensure digital solutions meet the high usability and accessibility standards for corporate clients. 
• Present complex ideas and processes in easy to consume presentations to gain stakeholder alignment and drive initiatives forward 
• Analyze user behavior, feedback, and data to continuously refine and enhance product features. 
• Work with sales, relationship managers, and support teams to gather insights on client needs and pain points. 
• Coordinate with engineering teams to ensure product features are delivered on time and meet quality standards 
• Manage inter-team and technology dependencies to mitigate project and product risks
• Develop and nurture collaborative working relationships with key internal partners including business teams, various product teams, legal and compliance, and enterprise technology organizations.

Qualifications: 

Experience:

• At least 3 years of experience, or 5 years (preferred) as a digital product manager, business analyst, or directly related experience 
• Preferred at least 2 years of experience working with transaction banking products

Technical Skills: 

• Understanding of Agile product development methodologies
• Basic knowledge of UX/UI principles and how they apply to digital product design
• Proficiency in using product management tools, e.g., Jira, Confluence
• Ability to understand complex data models and perform data analysis 

Soft Skills: 

• Detail-oriented nature with strong problem-solving ability 
• Strong communication and collaboration skills, able to work effectively with diverse teams
• Proven track record in balancing corporate customers outcomes, business needs and technical feasibility, and delivery
• Success in navigating corporate environments and startups
• Comfortable in the fast lane: Experience with driving rapid team and product growth 
• Mission Driven: Must be a strong believer in the team and mission 
• Inclusive Culture: Considerate to the cultural differences of team and a diverse user-base
• Forward thinking: Anticipation of organizational needs for efficiency 

Education:

• Minimum Bachelor’s Degree or military experience