Corporate Planning & Management (CPM)

Corporate Insurance & Advisory – Global Insurance Claims Manager 

Vice President | Dallas, Texas

The Corporate Insurance & Advisory (Corporate Insurance) at Goldman Sachs is responsible for managing property, casualty, and management liability insurance needs of the Firm and its various investing businesses.  Primary responsibilities include mapping operational risk to insurance solutions, administration of insurance programs, insurance diligence, advisory and claims management.

We are seeking an experienced global insurance risk manager to lead and manage our company’s global claims program, The successful candidate will be responsible for overseeing all aspects of the claims process, from initial reporting to final resolution, across multiple jurisdictions and lines of business. This role requires a deep understanding of global  insurance markets, strong negotiation skills, and a proven ability to develop and implement effective claims strategies that minimize financial exposure and protect the company's assets.

Key Responsibilities 

Claims Management

• Oversee the end-to-end claims process for all global insurance policies, including but not limited to, property, casualty, professional liability, and specialty lines.
• Manage and direct the work of a team of claims professionals, both in-house and third-party administrators (TPAs).
• Ensure all claims are handled in a timely, efficient, and cost-effective manner, in accordance with policy terms and conditions and regulatory requirements.
• Develop and maintain strong relationships with insurers, brokers, legal counsel, and other external partners.

 Strategy and Risk Mitigation:

• Develop and implement a comprehensive global claims strategy that aligns with the company's overall risk management objectives.
• Analyze claims data to identify trends, root causes, and areas for improvement.
• Provide strategic advice and guidance to leadership on claims-related matters, including potential liabilities and risk mitigation strategies.
• Collaborate with the legal and risk management teams to develop and refine internal policies and procedures related to claims handling and litigation.

 Reporting and Analysis:

• Prepare and present reporting to senior management on the status of global claims, including key metrics, financial exposure, and future projections.
• Conduct in-depth analysis of claims data to support decision-making and identify opportunities for cost savings.
• Manage claims reserves and ensure they are adequate and accurately reflect the company's potential liabilities.

Training and Development:

•  Provide training and support to internal stakeholders on claims-related matters, including claims reporting procedures and best practices.
•  Mentor and develop team members to enhance their skills and professional growth.

Qualifications: 

• Bachelor's degree in a related field (e.g., Business, Finance, Insurance). A Master's degree or professional designation (e.g., CPCU, AIC, ARM) is a plus.
• Minimum of 15+ years of experience in claims management, with at least 5+ years in global or multinational programs.
• Proven track record of successfully managing complex claims across multiple jurisdictions and lines of business.
• Deep knowledge of insurance markets, policy forms, and legal frameworks.
• Excellent negotiation, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Experience with claims management software and systems.
• Experience in real estate, commodities and/or financial institutions a plus