YOUR IMPACT
Are you passionate about client service, risk management and Equities markets? Do you enjoy working in a dynamic and fast paced environment. We’re looking for an experienced professional to join our Equities Client Ops team in London. Successful candidates will be required to use their skills to partner with Sales/Trading, Engineering and other multiple operations teams to facilitate the growth of the Post trade Equity Global Business and to service our top tier clients. Additionally, you will be required to utilize BI tools to increase STP rates and participate in projects to facilitate new business, scale and efficiency.

OUR IMPACT
Equities Client Ops within Global Banking & Markets division, facilitates the full post trade life cycle management of cash equities, prime brokerage and synthetics. Our top tier clients range from global asset managers to private banks. As well as day to day trade management, middle office initiatives are focused on increasing STP and reducing settlement fails to drive scale across the GBM business; with an emphasis on also improving the client experience.

RESPONSIBILITIES

Products and Markets/Risk Management:

• Understand the products, nuances across global markets (Asia, EMEA, Americas) and business supported by the team
• Liaise with Sales to ensure timely/accurate booking of new trades and amendments to existing bookings
• Ensure correct timely allocation for executed trades
• Identify and reconcile trade booking errors
• Pre-matching and management of fails and settlement issues
• Focus on critical market allocations, pre-matching through to settlements 

Relationship management:

• Establish strong working relationship with the Business and other teams such as Engineering and Operations teams
• Build a strong partnership with our clients to improve the pre-matching/allocation process and client service
• Assist other business units on trade related queries, acting as an intermediary and liaising with Sales where necessary. Leadership skills:
• Identify process inefficiencies and actively contribute to process re-engineering to improve trade flow
• Drive change by implementing new initiatives/projects
• Mentor, coach & guide junior members of the team

SKILLS AND EXPERIENCE
 

• 1-3 Years of experience in a Middle Office role
• Excellent client service skills with experience gained within a fast-paced Client Service/ - Operational role
• Strong Team-working skills – for working with both internal departments in London and globally
• Excellent communication and interpersonal skills
• Ability to thrive under pressure
• Ability to work in dynamic environment, proven history of being able to react to changing priorities
• Product knowledge – ideally of equities cash (confirmations and/or settlements) and or Equities derivative products
• Track record in the development of client relationships with key stakeholders, both internally and externally
• Preferred knowledge of global markets, CTM, DTCC, Traiana, Prime Brokerage, Synthetics