Client Analysts work directly with our advisors and clients to provide exceptional client service and operational support. They serve as a primary point of contact for clients and are responsible for the operational management and oversight of the client experience. Some of the main responsibilities are managing the onboarding of client relationships, implementing our clients’ investment strategies, facilitating trades and asset transfers, and ongoing relationship management.
Our Impact:
Goldman Sachs Ayco (Ayco) partners with Fortune 1000 companies to design and implement tailored financial planning programs for their workforce—leveraging the 50-year heritage of Ayco and the comprehensive resources of Goldman Sachs to meet the evolving needs of their employees. Ayco believes companies best serve their stakeholders and the greater economy when their employees’ financial lives are clear, understood and in their control. Ayco advisors and technical specialists help clients achieve their personal financial goals through education and guided implementation across seven key financial disciplines, including employee benefit planning.
How You Will Fulfill Your Potential:
Are you a quick-thinking self-starter with a passion for the financial markets, have the desire to work closely with high-net-worth individuals and the ability to think outside the box? Our Executive Wealth professionals provide proactive financial counseling, full-service implementation, including tax preparation and investments, to address complexities of executives, entrepreneurs and high net worth individuals. We are seeking professionals with an understanding of the markets who can thrive in a fast-paced environment where attention to detail, strong communication skills, and client service are essential to maintaining and enhancing our business.
Principal Responsibilities:
Onboard clients to the platform’s website and assist with the creation of the client web login
- Manage client prospecting and business pipeline opportunities in Salesforce
- Prepare, submit and track new accounts through to funding
- Complete required paperwork and/or generate Docusign requests for asset transfer and account service requests
- Facilitate securities trades with a centralized Client Service Group
- Account maintenance and servicing, including setting up banking services such as ACH
- Cash management responsibilities including private equity capital calls
- Prepare authorizations for 3rd party investment accounts, interfacing with the Data Integration team to resolve issues
- Complete various investment and operational tasks, including cost basis updates, margin document generation and tax document generation
- Fraud prevention and risk management, including conducting verbal call backs and knowledge-based authentication as required
- Monitor client investment objectives, remediate client profile form exceptions and complete source of wealth research
- Creating and updating performance reports
- Oversee tax loss realization process, obtain and track client consent and facilitate instructions with Client Service Group
- Monitor client tax payment obligations and facilitate payments to taxing authorities
- Regional subject matter expert for roll out of new policies/procedures or initiatives from Private Wealth Management or Operations
- Assist clients in enrolling in Donor Advisor Funds and managing charitable contributions
- Assist with scheduling and coordinating client meetings as needed
- Interface with operational support teams to delegate and review functions related to:
- Client Data Management
- Client Contracts and Billing Status
- Tax Return Preparation
- Document Management
SKILLS & EXPERIENCE WE’RE LOOKING FOR
Basic Qualifications:
- Bachelor’s degree required
- FINRA SIE, Series 7 and Series 66 preferred; required within 4 months of hire
- Interested in Financial Services Industry
- Working knowledge of Microsoft products such as Excel, Word, PowerPoint, and Outlook
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Ability to maintain a high level of confidentiality
- Enthusiastic and positive approach to problem-solving and client service
- Proven track record with cross-training, task-sharing and mutually supportive teamwork
- Must be able to be innovative, pro-actively manage time and follow through to complete tasks