Transaction Banking
We aim to build a modern and digital-first transaction banking solution to serve our clients. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, we are the alternative to legacy platforms. We’re a team of diverse experts helping our clients to build the future of their Treasury.
The Product team is responsible for all product offering for Transaction Bank inclusive of Payments, Liquidity, Digital, and Channels.
The BaaS Product Manager is a role focused on delivering robust API products & connectivity solutions through our digital channels to corporate clients; Defining and delivering a product roadmap based on validated customer feedback; and managing key stakeholders both internally and externally.
Accountabilities:
- Develop and execute a clearly defined product roadmap to build client centric APIs & features that allow easy access to TxB features and data programmatically and in real-time
- Develop and execute product testing strategy for BaaS products to ensure product resilience & scalability
- Take a leadership role within the product team, establishing process and procedures implementing best practice agile methodology
- Evangelize digital platform capabilities with our Sales, Implementation and Servicing partners and support Go to market execution of products
- Draft product requirements, user stories and details taking a user-focused approach to product development
- Define platform protection controls (rate limits, quotas, etc.) for each API ensuring protection of services
- Manage product enhancement and maintenance backlog to add to product resilience
- Visualize and build product metric dashboards and track these metrices
- Oversee and coordinate the delivery and launch of platform that enable clients and partner product teams to succeed and drive revenue for the enterprise
- Collaborate with various partner teams to inform end customer experiences based on our data capabilities
- Translate between business requirements and technology specifications – in both directions: top-down and bottom-up
- Risk focused with an understanding of the impact of our products in a regulated industry, working alongside our Legal, Risk and Compliance colleagues
- Manage inter-team and technology dependencies to mitigate project and product risks
- Develop and nurture collaborative working relationships with key internal partners including business teams, various product teams, and enterprise technology organizations
Ideal candidate:
- Experience in product management and owning a product roadmap
- Has worked on externally client facing products
- Has experience managing other product owners/managers
- Has experience working in financial services or Fintech (ideally B2B connectivity)
- Comfortable in the fast lane: Experience with driving rapid team and product growth
- Customer centric: Understands the customers needs and drives development to maximize customer impact in line with product strategy
- Mission Driven: Must be a strong believer in the team and mission
- Inclusive Culture: Considerate to the cultural differences of team and a diverse user-base
- Forward thinking: Anticipation of organizational needs for efficiency
Basic Qualifications:
- Experience in digital product management
Preferred Qualifications:
- MBA or Master’s degree