ESCROW PRODUCT MANAGER, ASSOCIATE - NEW YORK

 

TRANSACTION BANKING (TxB) 

We aim to build a modern and digital-first transaction banking solution to serve our clients. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, we are the alternative to legacy platforms. We’re a team of diverse experts helping our clients to build the future of their Treasury.

 

RESPONSIBILITIES AND QUALIFICATIONS

The Escrow Product Manager role is responsible for defining, implementing, and managing the Escrow and Account Control business strategy. They will play a strategic role in the global life cycle management of the businesses’ product vision, roadmap, and execution for the overall product segment, and embody the voice of the customer. They will work closely with all Transaction Banking teams including Sales, Legal and operations to implement and manage transactions and product enhancements in response to client needs.  They will also partner closely with technology leads to define and create the overall product strategy, document requirements for design and engineering partners, delivery and go-to-market plan that aligns with business goals. 

 

The Team

The Escrow product team is responsible for developing and overseeing the Bank’s Escrow account solutions including both escrows and controlled accounts as well as supporting all transactions. We are thought leaders, bringing new ideas and insights to clients to help them efficiently manage their escrow and controlled account needs.  

Core Responsibilities: 

• Act as subject matter expert in escrow and controlled account solutions 
• Understanding of current Escrow account products, including current trends
• Ability to negotiate legal agreements with clients protecting the commercial interests of the bank
• Execute against product strategy to buildout our escrow and controlled account roadmap
• Understands product development methodologies and strategies needed to fulfil delivery
• Input towards scoping of product development team from initial strategy to delivery and beyond
• Identify, document requirements, and develop new capabilities aimed at delivering customer value
• Ability to communicate within team to provide focus against prioritized product development goals
• Translate between business requirements and technology specifications – in both directions: top-down and bottom-up 
• Identify and communicate opportunity for efficiencies or growth within the product as they arise
• Identify and call out risks and threats to delivery of the product as they arise
• Present complex ideas and processes in easy to consume presentations to gain stakeholder alignment and drive initiatives forward 

Preferred Qualifications: 

• Bachelor’s Degree or military experience
• At least 5 years’ experience working with Escrow Transactions or a related role 
• Understanding of risks and mitigates of Escrow and controlled account workflow
• Familiarity with Money Market Mutual Funds
• Experience in designing, building and implementing solutions and owning the process from start to finish
• Extremely strong presentation and communication skills, as well as strong organizational and interpersonal skills 
• Team player with ability to collaborate with business and cross-divisional partners 
• Self-motivated individual interested in a fast-paced and rapidly evolving organization 
• Knowledge of regulatory landscape related to Escrows
• Commitment to excellence and integrity