Transaction Banking, Payments Product Manager, Vice President, BengaluruBengaluru, Karnataka, India
Transaction Banking, Payments Product Manager, Vice President, Bengaluru
Transaction Banking, Payments Product Manager, Vice President, BengaluruBengaluru, Karnataka, India

Transaction Banking

We aim to build a modern and digital-first transaction banking solution to serve our clients. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, we are the alternative to legacy platforms. We provide our clients a simple, intuitive, secure, and frictionless experience for domestic, cross-border and cross-currency payments. Simplifying payments making it just as easy to pay someone across the globe as it is to pay someone around the corner. We’re a team of diverse experts helping our clients to build the future of their Treasury. 

Responsibilities and Qualifications

The USD Domestic Payments Product Manager is pivotal in providing the direction and end to end management of our payment products and services, with a special focus on USD domestic payment methods and rails. The incumbent owns responsibility for development of new products, continual product improvement and enhancement, management of product risks and contribution to overall product strategy and commercialization. The role requires a good understanding of the different payment options available to corporate and institutional businesses within the United States, spanning across well-established methods such as wires, ACH and checks to more recent developments in real-time payments. The ability to understand client challenges/opportunities and industry trends will be key to providing inputs into the payments strategic product roadmap and commercialization strategy.

Responsibilities include:

  • Driving the payments product strategy forward through partnership with key stakeholders including Engineering in delivering solutions that utilize the latest technology to provide value to clients. The role has end-to-end oversight over the product and the delivery of industry-leading solutions alongside a robust risk management framework.
  • Operating as a subject matter expert for one or more USD domestic payment mechanisms. Demonstrating an in-depth understanding of commercial application and usage of payment products within the corporate B2B and B2C space among others. 
  • Commercialization of transaction banking services by packaging products into solutions that provide value to clients and the creation and delivery of product materials and marketing strategies. 

Ideal candidate has:

  • Experience in product management or product sales or operations in transaction banking or cash/treasury management. 
  • Good payment rail knowledge, particularly in USD wire, ACH and checks, with broader familiarity in cross-border and global payments.
  • Good understanding of risks and controls entailed in end to end payment execution and the delivery of payment services. 
  • Proven track record of delivering initiatives on-time whilst balancing customers’ outcomes, business needs, technical feasibility and product risks. Ability to balance attention to detail with high level business goals and strategy.
  • Ability to interact and partner with stakeholders within and across cross-functional teams to deliver best in class solutions.
  • Comfort in client-facing situations when partnering with sales teams, with the ability to understand and articulate customer needs and turn requirements into actionable solutions.
  • Excellent organizational, time management and planning skills and experience of maintaining requirements and information in JIRA and Confluence.

Basic Qualifications 

  • Bachelor’s Degree or military experience
  • At least 8-12 years of experience in a payments / settlement / treasury management / operations role
  • Skills with MS-Office (Word/Excel/Powerpoint)

Preferred Qualifications / Experience

  • In depth knowledge of & experience with USD payment rails. US ACH and Check expertise will be an advantage.
  • Moderate familiarity & experience of industry standards, practices and innovation across payments and cash management domains (e.g. ISO 20022, SWIFT, NACHA, X9)

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